Shipping and Handling
We pack all our products in beautiful CarterGore gift bags, with the jewellery enclosed in individual gauze bronze pouches. These are then placed in padded envelopes to make sure they arrive in great condition, and we aim to dispatch your order within seven working days. Bespoke items may take longer – we will let you know if this is the case.
UK & Europe
UK postage and packaging is FREE. All UK orders are sent via Royal Mail recorded delivery.
Postage and packaging Worldwide is FREE. International orders are sent via Royal Mail International Standard.
All orders must be paid for in pounds sterling. International credit card providers and banks determine the exchange rate, and may add a processing or administration charge.
International orders may be subject to import duties and/or tax. Please allow 14 to 21 days for overseas orders to arrive.
If you need your order urgently – or have any other questions about shipping – please contact us.
Prices and VAT
All our prices include VAT for orders within the UK and Europe. VAT is not charged on orders outside the UK and Europe, but our prices remain the same.