Though we use encryption technology to protect your personal details, we can’t guarantee the security of any data you disclose online. You accept the inherent security risks of providing information over the internet, and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

Your personal information is also protected in the UK by the Data Protection Act 1998, which states that the information we hold about you should be processed fairly and lawfully, be accurate, relevant and not excessive, not be retained for longer than necessary and be kept up to date. For more information, visit

Accessing your personal information
If you’d like to review the personal information we hold about you – or you have any other queries – please write to us at CarterGore, 103 St Mary’s Road, Garston, Liverpool L19 2NW. We may charge an administration fee to handle your request.

When you purchase from us online, Stripe stores your credit card data. Payments on our site are processed using Stripe a secure and trusted online payment gateway. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. It is encrypted through Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After the transaction is completed, the information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure secure handling of credit card information by our online shop and its service providers.

As well as your personal details, we may use cookies and web beacons to collect information about you when you visit our website. A web beacon is a small graphic image placed on a web page that allows us to monitor traffic on our site. A cookie is a small text file placed on your hard drive by your web browser when you first visit our site, that enables us to identify your computer and get details about your last visit. Most internet browsers accept cookies automatically, but you can alter these settings. If you choose not to receive our cookies, your experience with the site may be slower or less responsive.

The information collected by cookies and web beacons isn’t personally identifiable – it includes information about your computer settings and your connection to the internet, including your operating system, platform, IP address, browsing patterns and location.

By using our site, you agree that we may collect, hold, process and use your information to provide you with our services and develop our business.

If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our online shop. If you want to do this please check the help section of your browser (or your settings on a smartphone) to learn how you change your preferences.

Links on this website may direct you to third party websites that are not affiliated with us. We are not responsible for their content or liable for any harm or damages related to the purchase or use of anything you may buy from them. We are also not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Privacy policy
General Data Protection Regulation (“GDPR”) comes into effect May 25, 2018. When you purchase products online our website is governed by our Privacy Policy and GDPR legislation. As part of the purchasing cycle, we collect the personal information you give us such as your name, address and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your consent, we may occasionally send you emails about new products, services or other updates. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return an item, we imply that you consent to our collecting and using this information for that specific reason only.

We use Mailchimp to manage and collate our marketing mailing lists. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent. If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime by updating the ‘Open Form’ below, or by contacting us at [email protected] or mailing us at: 103 St Mary’s Road, Garston, Liverpool L19 2NW.  We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service. For further information, you may also want to read Mailchimp’s Legal Privacy Policy.

Please note this privacy policy applies only to this website If you do not accept this privacy policy, you must not use this site. We will never pass your details on to anyone else.

We review our privacy policy on a regular basis and will provide updates on this web page whenever necessary. This privacy policy was last updated 9 May 2018.

This site and our work and products within it are copyright of CarterGore. No part of the site or its content may be reproduced or distributed without our written permission.

This website is operated by Clarke Manufacturing Ltd (trading as English Heritage Jewellery), company registration number (CRN) 08456497, registered address: 103 St Mary’s Road, Garston, Liverpool L19 2NW.

Any questions?
Please email any questions about our terms of service and privacy policy to [email protected] or write to us at CarterGore, 103 St Mary’s Road, Garston, Liverpool L19 2NW.

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